Genius Referrals Integration with Wise

This guide provides the necessary steps to integrate Genius Referrals with Wise, enabling you to automate reward payments to your users through this platform.

Please Note: Wise integration are only available on certain Genius plans. See our plans and pricing here.
Wise is a global payment and transfer platform that allows you to send, receive, and manage money in multiple currencies with low fees and real exchange rates. Its services are designed for individuals and businesses looking for a fast, secure, and cost-effective way to handle cross-border transactions without hidden costs.
Countries Restricted by Wise for USD Account Details
Wise has restrictions on providing USD account details for users in certain countries. If your address is in one of the restricted countries, you cannot get USD account details. For the full list of restricted countries and the most up-to-date information, consult Wise’s official support page: Wise Restricted Countries.
Why Choose Genius Referrals with Wise?
  • Support for EURO and GBP Payments: Unlike many competitors, Genius Referrals fully supports payments in EURO and British Pounds (GBP) through Wise. This makes it easier for businesses operating in Europe and the UK to seamlessly reward their users.
  • Global Currency Support: Send payments in multiple currencies, ensuring flexibility for your international referral programs.
  • Low Fees and Real Exchange Rates: Wise ensures cost-effective transactions with transparent pricing.
Prerequisites
  1. Genius Referrals Account: You must have an active Genius Referrals account.
  2. Wise Business Account and Funding: You must have an active Wise Business Account to integrate with Genius Referrals. This account is required to manage payments and receive funds in multiple currencies. Make sure your account is funded before setting up the integration to ensure smooth and timely reward payouts.

Step 1: Get Your Wise API Key

1. Log in to Your Wise Account

Access your Wise Business Account using your credentials. If you don’t have an account yet, you can sign up for a Wise Business Account at wise.com.

2. Navigate to the API and Webhooks Section

After logging in, go to the Settings menu and find the API and Webhooks section. This is where you can manage your API keys for integrations.

3. Generate a New API Key

Click on Generate New API Key.

Give the key a descriptive name (e.g., “Genius Referrals Integration”) to help you identify it later.

4. Copy the API Key Immediately

Copy the API key immediately after it’s generated to ensure you have it saved.

5. Save Your API Key Securely

Store the API key in a secure location, such as a password manager or an encrypted file. Do not share it publicly, as it provides access to your Wise account.

Step 2: Connect and Configure Your Wise Business Account with Genius Referrals

  1. Log in to your Genius Referrals account.
  2. Go to the Integrations section, locate Invoices and Payments, and select Wise.
  3. Enter your Wise API Token, check the box to authorize Genius Referrals to process payments using your Wise account, and click Connect Wise Account.
  4. Select a Wise profile to link to your account.
  5. Configure payment details, such as currency and transaction limits.
  6. Save your changes. The integration will now be in Pending Approval status.
  7. A Genius Referrals administrator will review your integration. You will receive an email notification once the status changes.
  8. When you return to the Wise integration, you will see the integration details. If the status is Enabled, you will also see two options: Edit and Pause.
Important Notes:
  • The Edit button allows you to modify your integration if needed.
  • The Pause button lets you temporarily pause the integration when it is enabled. This feature allows you to stop payments through Wise without canceling the integration.
  • To resume payments, click the Play button.

Step 3: Activate Wise as a Payment Method

  1. Go to the Reward Campaign section.
  2. Select a campaign, then click Edit in the Actions button.
  3. Click on Reward Type.
  4. Select Wise and click the Activate button.

Step 4: Integration Functionality Test

To test the integration, you need to go through the full flow of redemption requests in your referral program.

In the "Advocate Portal"

  1. Go to the Get Paid section to create a payout request using Wise.
  2. Add a new beneficiary or select an existing one and create the redemption request.
  3. Verify that the request appears in the Advocate Portal.
In the Admin Portal of Your "Referral Program"

  1. Go to your referral program administration under the "Rewards" menu, then to the "Payouts" section to view the payout requests created.
  2. If the requested payout is in "Pending" status, you must change it to "Processing" to initiate automatic processing.
  3. Once Wise starts processing the request, you will see it in Genius with the "Processing" status.
  4. When Wise completes the request and sends the payment to the beneficiary, the request will appear in Genius with the "Completed" status.
Note: There are certain types of transfers for which Wise requires the specific configuration of some optional requirements. In such cases, they will be displayed within the request while it is in the "Pending" status.

FAQs

  • Do I need a business account with Wise, or can I use a personal Wise account?
    You must have a Wise Business Account to issue rewards through Genius Referrals. Personal Wise accounts are not supported for this integration.
  • What currencies can I send to and from?
    Genius Referrals supports multiple currencies, including EURO and GBP, through Wise. For a full list of supported currencies, visit Wise’s list of accepted currencies.
  • Can I pause or edit my Wise integration in Genius Referrals?
    Yes! You can pause or edit your Wise integration at any time. Pausing allows you to temporarily stop payments without canceling the integration, while editing lets you update your payment settings.
  • What fees are associated with sending rewards through Wise?
    Fees vary depending on the amount and currency. You can calculate the exact fees for your transaction using Wise’s transparency calculator on their website.
  • How long will it take for deposited funds to appear in my Wise account?
    The time it takes for funds to appear in your Wise account can vary depending on the funding method and other factors. For more information, visit Wise’s support article on funding times.
  • How do I know if the integration is working?
    You can test the integration by submitting a payment request and verifying the transaction logs in both Genius Referrals and Wise.
  • Are there limits for how much I can send?
    Yes, Wise imposes limits on how much you can send, which vary depending on the currency. You can check the specific limits for each currency in Wise’s Currencies articles.
  • What does the Wise reward experience look like for the recipient?
    Recipients will receive an email from Wise with instructions to claim their reward. They’ll need to create or log in to their Wise account and provide their bank details to complete the transfer. For a step-by-step walkthrough of the recipient experience, check out our Knowledge Base article.
  • Does Genius Referrals support EURO payments?
    Yes! Genius Referrals fully supports EURO payments through Wise, making it a great choice for businesses operating in the Eurozone.
  • What happens if reward recipients don’t claim their Wise rewards?
    If a reward is not claimed within 7 days, the funds will be returned to your Wise Business Account. You can reissue the reward once the funds are returned. To encourage recipients to claim their rewards, contact our support team to enable ‘earned reward emails’, which notify recipients to claim their rewards promptly.
  • How do I contact Wise directly?
    For questions related to your Wise account, you can contact Wise directly via their support channels. Visit their contact page at https://wise.com/help/contact/channels/email.
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